Thank you for shopping with Tasalsul Collections. We value your trust and satisfaction. This Refund and Returns Policy explains how we handle returns, exchanges, and refunds for products purchased from our website tasalsulcollections.com.
1. Return Eligibility
To be eligible for a return, the item must:
Be unused, unworn, and unwashed
Be in its original packaging with all tags intact
Be returned within 7 days of receiving the order
Have a valid proof of purchase (order number or invoice)
Items that do not meet these conditions will not be accepted for return or exchange.
2. Non-Returnable Items
Certain products cannot be returned or exchanged for hygiene and safety reasons, including:
Sale or discounted items
Beauty and personal care products
Fragrances and cosmetics
Customized or stitched clothing
3. Exchange Policy
If you received a defective or incorrect item, please contact us within 48 hours of receiving your order at contact@tasalsulcollections.com. Our team will review your case and offer one of the following solutions:
Exchange for the correct product
Replacement with a similar item (if unavailable)
Store credit (if applicable)
4. Refund Policy
Refunds are only applicable in the following cases:
You received the wrong product or size
The product was damaged upon delivery
The item is out of stock after your purchase
Refunds will be issued only after the returned product passes our quality inspection. Please allow 7–10 business days for the refund to be processed to your original payment method or as store credit.
